If you have just arrived in Amsterdam it is difficult to find your way. There a many organisations in the city, for different groups and different needs. We would like to introduce to you the following organisations that can help you to navigate through the city:
Wereldhuis, Stap Verder, for general information for all undocumented groups.
Steungroep Vrouwen zonder Verblijfsvergunning, general information and support for undocumented women and children.
Dokters van de Wereld, Kruispost, for support and information on access to healthcare.
Loket Ongedocumenteerden, for information on access to the Municipal shelter.
ASKV and Vluchtelingenwerk (location Vluchtelingenwerk is at Surinameplein, WhatsApp 06-82105402), for legal advice. Please contact them first by phone or email before heading out to their locations.
Amsterdam City Rights, present for any question at the City Rights Support Desk in the Jodenbreestraat opposite the Albert Heijn (Sant’Egidio), for general information and access to the city. We are open every Monday between 14.00-18.O0hrs. On Tuesday the Support Desk is present at the Nieuwe Stad Kerk, Luthuliplein 11 in Zuidoost, open between 10.00 and 14.00hrs. The Amsterdam City Rights office is at the Afrikanerplein 1 and for the rest of the week are mainly all over town.
Check the google maps for these locations
You can alway contact us: firstname.lastname@example.org to think along with you.
I’m a rejected asylumseeker and I need shelter where can I go?
If you need shelter and you are a rejected asylum seeker, please register at Loket Ongedocumenteerden, Houtmankade 334 (near Central Station), Monday to Thursday from 10.00 to 12.00. They need your name, country of origin, your V-number (your asylum request number from IND) to see if you fit the criteria for the Municipal Shelter.
Please note: If you are put on the waiting you will get support by the Red Cross; Ask at Loket, they can tell more about the specifics of this support.
Please Note: For people with a Dublinclaim there is no shelter in Amsterdam, but maybe there is if you are specifically vulnerable, collect information about this at the supportorganisations you trust.
I am new in town and I do not have a doctor. Where can I go?
If you do not have a doctor, you can visit the Kruispost, this is a place where voluntary doctors work. The Kruispost provides medical and psychosocial care to uninsured and undocumented people in Amsterdam. Uninsured are asked for a donation, people who do have an insurance will be asked to pay the full consultation fee (general rate).